Refund & Return Policy
Realistic Health & Wellness (New York)

We understand that your satisfaction is important, and we strive to provide you with high-quality products and services. Please read our Refund & Return Policy carefully to understand your rights and responsibilities when it comes to refunds and returns.

1. Returns:

We do not accept returns for our products. Due to the nature of our health and wellness products, we cannot resell items that have left our facility to ensure the safety and well-being of our customers

2. Refunds:

Refunds will only be issued under the following circumstances:

Damaged or Incorrect Items: If your order arrives damaged or contains incorrect items, please contact us within seven (7) days of receiving your order. We will work with you to resolve the issue promptly, either by issuing a refund or sending a replacement.

Non-Delivery: In the event that your order does not arrive within a reasonable time frame, please notify us. We will investigate the matter and determine an appropriate resolution, which may include issuing a refund.

3. How to Request a Refund:

Contact Us: Send an email to with the subject line “Refund Request.” Include your order number and a detailed explanation of the issue.

Provide Evidence: For damaged or incorrect items, please attach clear photos showing the problem. For non-delivery claims, include any relevant information about the tracking status or delivery attempts.

4. No Delivery to Children:

In adherence to our policy of not collecting personal information from individuals under the age of 13, users are prohibited from providing the personal information of anyone under the age of 13 for delivery or shipping purposes.

5. Exclusions:

Please note that certain items, such as digital products or services, may not be eligible for refunds. Any exclusions will be clearly communicated at the time of purchase.

6. Changes to the Refund & Return Policy:

We reserve the right to update or modify our Refund & Return Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website.

7. Contact Us:

If you have any questions or concerns regarding our Refund & Return Policy, please contact us at We are here to assist you and ensure your experience with Realistic Health & Wellness is positive and beneficial.

9. Contacting Us:

If you have any questions about this Privacy Policy, the practices of this Site, or your dealings with this Site, please contact us at Realistic Health & Wellness – Book Appointment.

This Refund & Return Policy was last updated on 12/30/23